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The Centers for Disease Control and Prevention notes that 25 percent of seniors fall annually and one-faith of those who fall have a serious injury and some of them break their bones others suffered from head trauma and related injuries. When an older adult falls, there are chances of such a fall reoccurring in the future. While you can take steps to minimize the incidences of falls, it cannot be eliminated entirely. Therefore, a handy method of ensuring that the senior gets help when such a fall occurs is essential. This delineates the significance of home medical alert systems.
Medical alert systems make it possible for older adults to live independent lives in their homes and within their localities. At the same time, it ensures that the senior get instant help and prevents more potential falls and injuries which can result in death.
Although there are a lot of high-quality manufacturers of medical alert systems in the industry, some systems are over-valued and costly, some have misleading intentions and charge hidden fees. The Medical Guardian vs Medicare care alerts is among the top names in the industry. Yet, when you are in the market to shop for a system, your final choice doesn’t only depend on the quality of the alert system but how it suits your peculiar situation.
To make it easy for you to decide between Medical Guardian and Medical care alerts system which one is best for your news we have to provide these in-depth and all-inclusive reviews and comparisons.
Follow us as we go through each of these in detail so you can make a well-informed decision.
Main Differences Between Medical Guardian vs Medical Care Alert
The Main Differences Between Medical Guardian vs Medical Care Alert are:
- Medical Guardian covers a more extensive line of an in-home medical alert system, whereas Medical Care Alert systems are entirely Wireless with the AT&T wireless network.
- Medical Guardian offers a smartwatch line, whereas Medical Care Alert doesn’t.
- Medical Guardian provides real-time response while transmitting information to paramedics, whereas Medical Care Alert has a 24/7 call center service.
- Medical Guardian has an average customer rating of 4.1/5, whereas Medical Care Alert’s average customer rating is 3,6/5.
Medical Guardian vs Medical Care Alert: Table comparison overview
The purpose of medical alarm systems is to ensure your safety and the safety of your loved ones. While these two medical alert systems- Medical Guardian vs Medical Care Alert provides a broad range of similar features, they equally have some differences. Each of these medical alert systems comes with differing packages but they offer related features.
Both have emergency connectivity that meets the required industry standards and comes with different levels of protection which differs based on your chosen device. So, whether you’re concerned about your safety, or the safety of your loved one who is a senior, these two medical alert systems will come as handy help.
Now let’s look at a table overview of the medical alert systems of Medical Guardian Vs. Medical care alert:
Medical Guardian | Medical Care Alert | |
Customer Service | 3.7 | 3.1 |
Value | 3.4 | 3.0 |
Equipment | 4.7 | 4.4 |
Features & Technology | 4.5 | 3.4 |
Ease Of Use | 4.4 | 3.7 |
Reputation | 4.5 | 4.3 |
Overall score | 4.1 | 3.3 |
Website/email | ||
Contacts | Phone numbers:
|
|
Price Range | 29.95 USD to 49.95 USD per month | 29.95 USD to 39.95 USD per month |
Upfront fees | Nil | Nil |
Required Contract | Nil | Multiple contract options |
Return Policy | Standard | Standard |
Product Options | In-home traditional & cellular, mobile + GPS, smartwatch | In-home traditional & cellular, mobile + GPS |
Battery Life | 24 hours | 4 days |
In-home Ranges | 1300 ft | 1000 ft |
Water-safe Options | Yes | Yes |
ADD-ONS/Extra Features |
|
|
In-Home price | 27.45 USD to 79.95 USD | 29.95 USD to 34.95 USD |
Mobile price | 36.62 USD to 49.95 USD | 39.95 USD |
Starting price | 0 USD to 99 USD | 0 USD to 12 USD |
Medical Guardian vs Medical Care Alert Overview
- Medical Guardian and Medical Care Alert systems provide their users with a dependable and trustworthy connection to emergency response teams when needed. These two companies have multiple package offers and a wide-ranging list of services. However, their pricing structure differs and this may serve as a key deciding factor for which product you take home in the end.
- The two brands provide both in-home medical care alert systems and more portable options you can utilize while on-the-go.
- Both offer professional monitoring services
- The two companies offer their users Lifetime warranties on their products under specific circumstances
- Medical Guardian does not charge any has upfront or activation costs
- Medical Care Alert has a lot of contract options
Medical Care Alert vs Medical Guardian alert systems: What they have in common
- Both the Medical Guardian and Medical Care Alert systems come with a range of plans and cost-effective pricing structure.
- The products of these two companies are covered by lifetime warranties.
- These two brands offer both at home and on-the-go medical care alert service.
- Each of these two companies has pendants, wristbands, and clip-on systems in their medical alert system lines.
- The two companies equally offer water-resistant and highly durable systems.
- The two brands have attained an A+ rating with the Better Business Bureau
- The two companies offer professional monitoring services 24 hours a day and 35 days a year
- Both brands provide an emergency connection through cellular services
Overall, the two companies offer different plans and several packages that permit customers to decide the level of care and protection they want and a price that coincides with their budget.
Medical Guardian vs Medical Care Alert: What is the difference between them?
- The main difference between these two brands is with regards to their pricing and contracts. The Medical care alert systems are more user-friendly than the products of the medial guardian.
- Medical Guardian and Medical Care Alert medical emergency systems come with a few main differences.
- The two companies’ products differ in terms of their pricing structures.
- They also differ in terms of the contract
- The setup methods of products from these two companies differ
- The range of distance covered by each of the product brands equally differs.
- Medical guardian money-back guarantee is different from that of the medical Care Alert which offers buyers a 30-day risk-free trial.
Medical Guardian is supported in multiple languages and roughly two hundred different languages while the Medical Care Alert system only comes in English and Spanish languages.
- Medical Care Alert coverage comes with a 1000 feet range
- Medical Guardian coverage comes with a basic range of 1300 feet and unlimited range for their mobile systems.
- Medical Care Alert links up to a land phone and utilizes AT&T cellular service
- Medical Care Alert’s Yard device can range 600 feet away from the base
Medical Guardian vs Medical Care alert: Features and functionality
Medical Guardian gives users freedom on various levels and makes it easy for you to move around with easy both while you are at home and while you are on the move. The team of staff at their monitoring hubs efficiently manages different types of emergency situations.
Medical guardian provides real-time response while transmitting information to paramedics, law enforcement agencies, and to the patient’s loved ones. They offer their products in pendant and bracelet forms and equally provide users with a lockbox and a medical history card. They give a lifetime warranty on all their products.
Medical Care Alert features include 24 hours of monitoring services a day and 365 professional monitoring. Their emergency call centers commonly send text messages or call numbers provided by the customer. The base unit location permits one thousand feet coverage range. However, when you utilize the home extender, it gives you an extra 600 feet coverage. If you want a fall detection feature, you can get this by paying an extra charge of 10 dollars every month.
Medical Guardian vs Medical Care alert: Equipment
Medical Guardian
Medical Guardian’s medical alert system features the following sets of equipment:
- A base unit with the capacity to identify large temperature changes. This is invaluable for sire emergencies and fire response.
- It comes with other accessories like necklaces, pendants, and attachable devices.
- The medical alert system equipment from Medical guardian comes in different designs and models. So, you have a wide range of options to choose from.
- A few models have a two-way communication system while the features are lacking in some. The pendants and bracelets models are made moisture-proof to ensure functionality even in a moist environment.
Medical Care Alert’s equipment
- Medical Care Alert’s equipment like the Medical Guardian features a base unit, necklace, pendant, and fasten-on devices. The Buttons are not difficult to operate.
- Also, like the pendants and bracelets of the medical Guardian models, these are equally water-resistant.
- The pendant comes with a detachable structure which unfastens the clip to stop you from choking during falls or when you accidentally roll on top of it at night while you sleep.
Medical Care Alert vs Medical Guardian equipment set up and Installation
While the medical alert system comes with a step by step easy installation process the Medical Guardian equipment is a bit more complicated. However, you can equally install it. You could find the instructions in the user manual a bit confusing but as soon as you could decipher what the buttons are, you can easily install it.
Contracts
Medical Guardian instead of requiring you to make a long-term contract enters into a three months or ninety days service agreement with you.
On the other hand, Medical care alert does not require a contract. It offers monthly, quarterly, half-yearly or yearly subscription rates. And when you cancel your subscription within the first fortnight of registration you will get a total refund of your money.
You also don’t need to enter into a long term contract to use the Medical Care Alert service. All you need to do is subscribe to any suitable package.
Medical Guardian vs Medical Care Alert Subscription Cost
Medical Guardian has many packages which users can choose from. And these include the following:
- The Classic Guardian with the subscription rate of 29.95 USD monthly
- The Home Guardian package with a subscription rate of 34.95 USD monthly.
- The Active Guardian package and the most costly package comes with a subscription rate of 49.95 USD a month.
- The Mobile Guardian package for use when you are out and about with the subscription rate of 39.95 dollars monthly.
- Medical Care Alert, on the other hand, offers quarterly, bi-annual, and annual subscription for all their major packages.
- The Home package comes with a subscription rate of 29.95 dollars monthly for all their subscription plans including the quarterly and half-yearly subscription while the annual subscription rate is 27.45 dollars.
- The Home and Yard packages come with a subscription rate of 34.95 dollars monthly for the quarterly and six-monthly subscription plans while the charge for a yearly subscription is 32.04 dollars.
- The Home and Away Elite packages come with a subscription rate of 39.95 dollars monthly for both the quarterly and six-month subscription plans while the yearly subscription plan costs 36.62 dollars.
If you need the fall detection add-on feature, you will be required to pay an additional charge of 10 dollars monthly.
Medical Guardian vs Medical Care Alert: Emergency Response and Call Centers
Medical Guardian needs a landline for the proper functioning of the base unit. However, all devices utilize cellular service. The Cellular service increases the response time and makes the communication between the emergency response center and people who are in the contact list of the user. The mobile units all come with GPS features. If anything goes wrong with the user, the Medical Guardian emergency response unit utilizes phone calls and text messages to notify the family of the user. The monitoring service of this brand is Five Diamond licensed and comes with a response time of roughly forty-five seconds or less.
The Medical Care Alert system equally utilizes a landline connection for the base and utilizes cellular service to connect in a time of emergencies. It is wireless-enabled and comes with a yard extender to increase the coverage of the base unit if you have to go outside. The staff at the monitoring center of this brand are EMD/EMT-licensed and have roughly two years of college education or two-year’s service in the military. It connects to the emergency response team and contacts in the subscriber’s list.
Medical Guardian vs Medical Care Alert: The Verdict
Medical Guardian provides users with a lot more features for the price than the medical Care Alert. If you are looking to get the best features at a more affordable pricing structure without a contractual agreement, then, the Medical Guardian alert system should be your best option.
While the Medical Care Alert offers fewer features than the Medical guardian at the equivalent pricing structure, it equally provides users sufficient value for the price.
It is the best choice if you are looking for alternative subscription offers besides the monthly subscription. It comes with quarterly, six-monthly and yearly subscription plans and this makes it a perfect choice if you aren’t after monthly payments.
Medical Guardian Review
The Medical Guardian is comparatively new in the industry but it amazingly provides high-quality medical alert solutions for the elderly. Medical Guardian started with a humble beginning with a small apartment in Philadelphia as its headquarters in 2005. Presently, they have over two hundred thousand customer base and provide a broad range of medical alert solutions to the elderly starting from their Care Circle to smart wearable devices.
Amazingly, they are currently equally offering the family of subscribers with motion sensors to monitor how their elderly loved ones are doing. Besides their price and affordability which may not work for all budgets, this medical alert system product lines are a must-have for your peace of mind and safety those your elderly relatives.
Let’s look at the features and offers of this brand more critically.
Overview
The Medical Guardian business idea started when Geoff Gross was looking for a way to assist the elderly members of his family to live more independently. The company was officially established in 2005 in an apartment in Philadelphia, PA. However, because the business saw steady growth, the company headquarters was shifted to the City center of Philadelphia. In 2013, the company already has 50 employees.
Despite being new in the industry, the company has successfully carved out a reputable niche for itself. In 2016, the employee of the company has grown to one hundred and twenty-five. The company is certified by TMA Five-Diamond, listed by UL, licensed by FM and is a member of an ESA member. Currently, the company has more than two hundred thousand subscribers in its customer base and continues to grow from strength to strength.
One of the greatest landmarks of this company is its models of medical alert system that utilizes motion sensors in addition to the regular medical monitoring devices to improve the safety of seniors. With this feature integrated into the monitoring system, a family member of the elderly person can easily check on the well-being of their loved ones. So, the company offers some of the best premium features compared to similar brands including the medical care alert system.
The product lines of the Medical Guardian range from smartwatch models to remote activity censoring models. If you want a medical monitoring device that comes in an out-of-the-ordinary design and features, the Medical Guardian is the best way to go. You need to pay a one-time device fee of ninety-nine dollars.
Ratings
Ease Of Use | 4.5 |
Features & Technology | 4.6 |
Equipment Quality | 4.9 |
Value | 4.3 |
Customer Service | 4.2 |
Table overview of features and offers of Medical Guardian medical alert system
Monthly fee | Device type | Battery Life | Range of coverage | Fall Detection | |
Classic Guardian | 29.95 dollars | In-home system | 32-hour backup | 1,300 feet | 10 dollars month |
Home Guardian | 34.95 dollars | In-home system | 30-hour backup | 600 feet | 10 dollars every month |
Family Guardian | 79.95 dollars | In-home system | 32-hour backup | 1,300 feet | 10 dollars every month |
Mobile Guardian | 39.95 dollars | Mobile system | One day | Infinity | Nil |
Active Guardian | 49.95 dollars | Mobile system | Five days | Infinity | 10 dollars every month |
Freedom Guardian | 44.95 dollars | Smartwatch-device model | two days | Infinity |
Features and Technology
Moisture-resistance: It comes with waterproof medical alert buttons.
Family safety
The medical alert systems of the company are not only for the elderly but for the safety of the entire family much unlike the related brands.
Customer Portal
This customer portal of medical Guardian comes with a fantastic resource that provides you all the information on how to make the best use of your medical alert. It includes manuals, instructional videos, and ebooks that provide a detailed explanation of all essential info about the product.
Care Circle
Subscribers can include the names and numbers of four trusted individuals into their Care Circle. These could be your close relatives or your caregivers. These people are invaluable in ensuring you get help anytime you have an emergency. At such times the agents at the monitoring center will alert them and ask them to give you a helping hand. However, this depends on the specific situation.
Buddy Mobile App
Medical Guardian is equally one of the few brands that pair up a very robust mobile app for their medical alert service. Through this app, individuals in a care circle can contact their loved ones and watch what their daily schedule is like. Any errand or task that the elderly person is concerned about, the caregiver will add the task to the app.
All individuals in the care cycle will get updated information about the senior state of affairs through SMS and email alerts. The daily alert records all activities of the user in the last 24 hours while the weekly alerts keep a record of the places you spend the most time during the week. The Day Story covers all activities in the past 24 hours, while the weekly activity keeps an eye on where they spend the most time in the home.
User-friendliness
The Medical Guardian medical alert devices were all structured with ease of use in mind. So, they are great for DIY enthusiasts and anyone can set it up. You don’t have to worry about getting professionals who will do it for you for an extra fee. Besides, the web and the app features are as well easy to use. So, you don’t have to worry about complicated setup processes or additional installation fees. The web and app experience is also easy to use.
Customer Service
The life safety experts at Medical Guardian have the required skills and they are always on ground to many any emergency situation that arises. The supported languages are English and Spanish but for other languages, they utilize translation services. Thus you are sure to get the help you need any time of the day all through the year.
When they receive an alert, they weigh the situation to know the best type of help you need and the best line of action to take. This is an essential process of the system as some of the alerts they may receive won’t necessitate emergency medical service. For issues that don’t require emergency medical care, they would normally communicate to individuals in your care circles
These professionals can access the medical and care data on your profile, thus, eliminating your need to repeat things over and over again. The monitoring center equally has a three-fold unutilized backup to assist you in the event of fire-breakouts or national disaster.
Value proposition, subscription plans, and prices
Medical Guardian offers six subscription plans to give you versatile options. You don’t pay an activation fee or installation fee for any device you purchase with this company. However, if you opt for the smartwatch model, you’d be required to pay a one-time fee of 99 dollars. Presently, it has no free shipping service however, you are not charged any cancellation fee if it ever occurs. If you decide to pay for yearly service you’d be given some price cut from the standard monthly’s subscription rate.
Medical Guardian offers different categories of the alert system including the in-home and mobile medical alert systems and includes the following:
- The Classic Guardian with a subscription rate of is 29.95 dollars every month for a medical alert system that is landline-based together with the pendant model.
- The Home Guardian with a subscription rate of 34.95 dollars every month for a medical alert system that is cellular-based together with the pendant model.
- The Family Guardian which is the higher level of in-home subscription plan costs 79.95 dollars every month. Besides the standard features, it equally features activity sensors that help loved ones to monitor how the elderly member of their family is doing.
- The Mobile Guardian subscription plan is the entry-level mobile medical alert system by the company. The rate is 39.95 dollars every month for a cellular system with GPS functionality.
- Active Guardian subscription plan costs 49.95 dollars every month and it’s best to be used with any phone with Wi-Fi connectivity. If you desire fall detection, you can integrate Fall detection into your plan but this would cost you an additional 10 dollars every month.
Freedom Guardian subscription plans cost 44.95 dollars every month per month for a wearable smartwatch with an inbuilt GPS, and Wi-Fi and cellular connectivity. You don’t need to enter into a long term contract with the company. As soon as you start your subscription, the pricing will remain the same. There are no hidden charges and if you decide to revoke your subscription, you get a professional-rated refund.
You don’t have to enter into a long-term contract, but as long as you have the service, the price won’t increase. They don’t charge hidden fees and if you choose to cancel, you receive a prorated refund.
If your device gets misplaced, damaged or stolen, you need to pay roughly 350 dollars replacement rate except you signed up for the Medical Guardian Protection Plan.
Medical Guardian Device/equipment Options and types
In-home device or equipment options
Medical Guardian in-home system is made up of three different device options and these include the following:
Classic Guardian
The classic guardian is the base landline system. It is the economical option and features a single moisture-resistant neck pendant or wrist pendant. The range of coverage provided by this system is 1,300 feet. You can also purchase extra automated fall detection for a minimal fee of 10 dollars every month.
Home Guardian
The home guardian utilizes AT&T’s cellular network if you don’t fancy the landline connection. It comes in a similar structure to the classic guardian because it equally features both neck and wrist pendants. However, it comes with 600 feet coverage and the lowest range of coverage when compared to the remaining two in-home systems.
Family Guardian
The Family Guardian subscription plan is a bit on the high-end, however, the device comes with two motion sensors and one door sensor which makes it easy for the relatives of the elderly person to track how he or she is doing with the integrated app. The fundamental station utilizes a cellular connection. It equally features the related waterproof neck and wrist pendants like its two system systems.
On-the-Go device options
For those who need to take their medical alert devices outside of their home, Medical Guardian provides three devices to choose from:
Mobile Guardian
The mobile Guardian subscription package charges 39.95 dollars every month and this is the most inexpensive option among the mobile device models produced by the company. Nevertheless, the device connectivity only comes from the GPS signals while the two other options equally make use of the WiFi signal. This model does not come with a fall detection feature. The pendant model is resistant to moisture and features a battery with a life span of 24 hours. Compared to a related mobile device, this system will not work outside 350 feet from the base unit.
Active Guardian
The active guardian device is water-proofed. It is a tiny device that compares to a small flip phone in size and features a two-way communication system with a speaker and a help button. Although you can carry it or wear it around your neck, it lacks a wearable pendant, unlike the Mobile Guardian. costs. You can equally subscribe to WiFi location services and fall detection services but you will need an additional 10 dollars every month for the fall detection feature. The active Guardian has five days of battery lifespan.
Freedom Guardian
The freedom Guardian model looks very much like the smartwatch and comes with similar features like smartwatches including voice-to-text SMS messaging with chosen members of the family and friends. It also has adjustable prompts and alarms with weather forecast capacity.
Any user that needs emergency help can do that by pressing on the side button for three seconds.
This model is not resistant to moisture. It equally lacks fall detection capacity. However, it comes with a companion app which makes it possible for the relations and caregivers of the senior to oversee and track what their elderly loved does each day.
Freedom Guardian is the only wearable smartwatch this brand produces. Despite its small size, it has a battery-lifespan of 2 days. It comes with a lot of practical features like the touchscreen with keeps you in control. The reminders and alert systems help you to constantly remember when your is your next appointment.
Your caregivers can equally us the system to schedule tasks and medication time which makes it this little device a very helpful and convenient feature. With the text-to-speech messaging, you can speak to your family faster without having to pull out your smartphone. The weather forecast feature provides you with the idea of what the weather would be like for the next 3 days.
You can easily navigate the menus with the multifunction side buttons. It equally serves as an alert button you can press in moments of emergencies. While the battery lasts for 48 hours, it only takes you two hours to charge it to the full capacity. It is important to mention that the cost of these pieces of equipment are structured into the monthly subscription plan of each of this device lines
The Medical guardian Extra/Optional Features
Medical Guardian medical alert system comes with a lot of add-on features that you can access at minimal additional charges. Some of these extra features include the following:
Lockbox
Lockbox attracts an extra charge of two dollars a month. What this feature does for you is that it permits emergency personnel to come into your home if for any reason you struggle and aren’t able to open your door without damaging your home. If you are on a yearly subscription, you get the lockbox as part of your plan at no additional cost. Why not ensure your maximum security and peace of mind by integrating this feature into your plan.
Mounted Wall Button
Mounted wall button costs an additional 2 dollars every month. It is a handy feature to have if you need any emergency help while in places considered to be highly risky and likely to initiate a fall especially if you don’t have your pendant.
This feature is accessible to subscribers of both in-home and mobile devices. It is an extra way to request for help when you are in distress. It can work roughly 2,000 feet outside the base station. Alternatively, you can obtain a voice-activated unit.
Voice-Activated Wall Button
The voice-activated wall button looks very much like the mounted wall button. However, for this unit, you activate it through your voice instead of having to press the button with your hands. You need to pay an extra 5 dollars every month if you want to activate this feature. The voice-activated wall button is only accessible to subscribers of the Family and Classic Guardian Plan.
Monitoring services vs. Cellular service Provider
Medical Guardian utilizes a third-party monitoring service which is 100 percent US-based licensed by The Monitoring Association (TMA). The company is equally is an associate of the Electronic Security Association.
Fall Detection alert
The system comes with an automated fall-detection alert system that goes off is it detects any sign of fall.
Car Charger
You can get a car charger to charge your Mobile Guardian while on the go and ensure that it maintains a full power of 12V secondary power cable. Medical Guardian cellular sets of equipment make use of AT&T’s network for connecting to the monitoring center. With the cellular service offered by this company, you can connect with the emergency monitoring unit anywhere in the US.
Pros
- Multiple service plans
- Groundbreaking motion sensor technology integrated
- Very practical and useful app with great web experience
- Multiple device/equipment options
- Numerous premium features available
- Free caregiver threshold
- No equipment few or activation fees apart from the Freedom Guardian smartwatch equipment that requires a ninety-nine dollars initial deposit.
Cons
- The multiple available options can be intimidating and overpowering
- The company is comparatively new in the industry
- Pricing is a bit expensive
- The brand’s Mobile systems are costlier than the average cost of related industry devices.
- Shipping is not free for specific customers
Why you should consider Medical Guardian
There are many reasons you want to go home with this medical alert system and this includes the following:
The system comes with the fastest response time
Medical Guardian is far above its competitors including the medical care alert with its unbelievable fast response time. While similar systems take at least one minute to call the emergency response team in moments of emergencies, the Medical care guardian products only take thirty-nine seconds to call the emergency response team and receive a response. This is fantastic, especially in emergency situations when speed is most desired and invaluable.
Customer support
The Medical Guardian has great customer service support across its multiple platforms. When you call their helpline, you get immediate response from their representative who provides you with answers to all the questions you may have in the friendliest way.
Likewise, their customer care representatives in charge of the live chat are very helpful. Besides the agents’ responsiveness, the system is equally responsive and a connection is established within matters of seconds after you click on the “live chat” tab.
Their safety advisors are equally skilled, experienced very professional and friendly. The system reveals the name of the chat agents and their contacts as soon as you establish a connection which is great if you want to have a follow-up chat with the same customer care agent. There is also an option to forward the chat transcript to email which is great if a caregiver is obtaining information for another person.
The Home Guardian base station (left side) vs the Classic Guardian base station (right side)
Easy installation
The system is easy to install. Once you plug it in, you are ready to place an emergency call. There is equally clear information on how you can cancel a call you placed by accident which could be very practical. You could have the medical care professionals dashing to you in matters of minutes if you find it difficult to cancel out any accidental call in real-time.
Also, just like other best products in the industry, the Medical Guardian equally allows you to call a few lists of emergency contacts in your care circle before alerting emergency services. This allows you to contact your trusted family member when you need help rather than call emergency personnel when you deem fit.
Smart and Classy wearable devices
Medical Guardian smartwatch wearables come in a unique appeal. While a few other brands equally have smartwatch models and pendants, some of these come with uncomfortable velcro wristband. Others come in a standard display of a white-and-grey tab with a cross that describes it as a medical alert device; the Medical Guardian band is somewhat tasteful. If you have a smaller wrist, it may feel a bit bulky in your hands but then you can choose the equally stylish pendant option.
The Freedom Guardian model of this brand has the appearance of a smartwatch and equally functions as one. Coming in black and white color, it features an easy-on-the-hand, modifiable strap with a big touchscreen but with enough discreteness to conceal it from looking instantly as a “medical alert” device.
The convenient mobile app and the family and caregivers’ web portal allow you to easily share your location with friends and family. You can equally utilize it for text messaging and to schedule calendar reminders. The audio is of incredibly good quality and very easy to use.
This smartwatch is great for elderly ones who are active. However, although it can comfortably perform well with mild exposure to moisture, you cannot expect it to work properly when fully submerged in water. Also, it lacks the fall detection feature.
Overall, Why we prefer the Medical Guardian
Medical Guardian besides the basic features in a regular medical alert system comes with a lot of premium options which makes it more convenient and practical in any emergency care situation.
Besides offering customers six different medical alert devices to choose from, which is hard-to-find among its peers, the majority of these different devices offer users extra features on top of what you’d normally find in related devices when it comes to emergency monitoring.
Examples of these fantastic features are the voice-to-text SMS messaging functionalities together with activity and location tracking capacity. Also, with the family and caregiver portal, the Medical Guardian medical alert system is definitely above its peers.
Factors to consider before purchasing this product
The medical Guardian alert system comes with a user manual that is not easy to read. You will commonly receive two user guide booklet. The first one is the quick-start guide while the second is a more comprehensive user manual which comes with well-detailed diagrams that explain the functionality of the system.
However, the problem with this manual is that it comes in a very tiny font which would make any senior with vision issue to struggle to see the characters.
Nonetheless, you can make use of the system without even going through every detail on this booklet but individuals with vision issues who want a comprehensive understanding of how the product works may find it difficult. So, you may want a caregiver close by during the setup process.
Summary
Medical Guardian is a comparative new medical alert system but its quality products and services have created a name for it in the industry. Among its premium features, the best feature that makes the company’s products stand out among its peers is the motion and contact sensors which offer users with practical support as soon as they need help.it makes proactive support possible.
Medical Care Alert Review
Medical care alert is a respectable medical alert company with outstanding service and robust family values. The management of Medical Care Alert is so assured of their product quality that the senior members of their family make use of their service. It is an indication of a company that truly stands by its products.
The business is owned by Medical Response Technologies and the company is reputed for its stellar service and properly-trained staff and call center agents. Their products are a bit costly. Also, while they have a very few medical alert product or equipment options, the fact that they are a family-owned business that actually cares is invaluable.
Medical Care Alert Ratings
Ease Of Use | 3.7 |
Features & Technology | 3.4 |
Equipment | 3.4 |
Value | 3.0 |
Customer Service | 3.1 |
Medical Care Alert value propositions
When you are purchasing a medical alert system, a significant factor to consider is the group or individual who would be on the receiving end of any emergency call. Although all individuals who work as part of medical alert monitoring workers go through one kind of training or the other, the level of training they receive may not always be the same.
HOME System | HOME-3G System (Cellular network) | HOME & YARD System | HOME & AWAY ELITE (GPS supported network) | HOME & AWAY PRIMO (GPS supported network & Wi-Fi enabled) | |
Monthly Cost | 29.95 dollars | 34.95 dollars | 34.95 dollars | 39.95 dollars | 39.95 dollars |
One-time Fees | Nil | Nil | Nil | Nil | Nil |
Device Type of | In-home system | In-home system | In-home system | Mobile system | Mobile system |
Network Connection | Landline | Cellular | Landline | Cellular | Cellular |
Battery Life-span | 72-hour backup | 72-hour backup | 24-hour backup | 36 hours | 4 days |
Moisture Resistant | Yes | Yes | Yes | Yes | Yes |
Suitable for use in the Shower | Yes | Yes | Yes | Yes | Yes |
Range | 1,000 feet | 1,000 feet | 600 feet | Nil | Nil |
Fall Detection
subscription |
10 dollars monthly | 10 dollars monthly | NIL | 10 dollars a month | Nil |
Overview
The Medical Care Alert service is headquartered in Michigan and runs two US-based monitoring centers in New York and California registered with the company name -American Response Technologies. This company has achieved an A+ rating with the Better Business Bureau. It is popular and highly reputed on Angie’s List.
This is a family-owned company that utilizes their services for their own service to ensure the safety of their loved ones. Thus, they work hard to make sure they offer quality services. The company was launched in 2008 with DIY home security systems.
Eventually, they shifted their focus to providing personal emergency response systems tailored to the needs of the senior. The company is the best option when you want to get the Best EMT/EMD Certified Monitoring.
Medical Care Alert makes sure that all the members of their operative team are well-equipped to work as an emergency response team.
All operators that work for Medical Care Alert are certified by EMT/EMD. These operators don’t just train on how to properly handle emergency calls; they have worked for an emergency response team and first-hand practical experience of how to manage related issues of emergencies.
Coupled with their emergency medical certifications, every operator hired by the company go through a Security Industry Association certified training program.
One they receive alert, the monitoring center routinely sends an SMS text message alert to a few people that the senior previously specify in his or her list which can include family, friends, caregivers or the doctor of the subscriber. This is reassuring because when such a situation comes, your closest family members may be alerted to provide you with some type of assistance before the EMTs arrive.
How the medical alert systems of the company Works?
The system Medical Care Alert provides consists of a button that you can attach to your belt or wear as a belt or as a necklace. They equally provide equipment that works as a base unit and links up to the help button wirelessly. They aim to help the elderly live more independent lives and to ensure are safe through its provisions of 24 hours a day emergency services. It is a great service for elderly loved ones, especially those of them that are aging and you are worried about their safety.
Subscribing for a medical alert service can reassure you that your aging family member will be safe if any emergency occurs.
Medical Care Alert offers to their subscribers a device that has a push button that they can just press in moments of emergency. The system links up to a call center that is open round the clock. Certified EMT operators are always on-ground to provide assistance which can be in the form of immediate response or planning for speedy assistance and the message the emergency care services when required.
These agents commonly access the situation by trying to speak with you through the system, integrated into your base unit. If they are not able to speak through the system, it will signal the emergency care unit of the critical in which case they call emergency services in the area to area to come to your aid.
During your sign-up process, you would be required to provide personal profile information. This includes providing information about you that include many useful details like your medical history, your name and address, emergency contacts and any other personal inform you want the Medical Care Alert team to know about and which would be of immense help if you ever fall.
The difference between using this service and calling 911 in moments of need is that these agents already have your personal information. They know who you are and where you and exactly what to do when anytime you press the help button. Also, this service is invaluable for the periods when you aren’t able to speak with 911 directly. A push-button that comes from the service does it all for you. You can be sure that the company keeps the information you recorded in your profile confidential and private.
How to Get Started with the Medical Care Alert products?
The first thing you need to consider is the place you’d be utilizing the system. These will determine what makes the right choice of system for you. Therefore, if you will be requiring only indoor coverage, the best choice for your needs would be the “Home” system.
If you equally require a cover around your house like the garden, your best choice of equipment would be the “Home & Yard” system. The best choice for comprehensive coverage which offers you cover both at home and when you are outdoors is the “Home & Away” unit. This provides you with nationwide coverage utilizing the AT&T Wireless network.
As soon as you have been able to figure out what makes the best choice of product for your needs, the next thing to consider is which subscription plan to sign up.
When you sign up the equipment type you signed up for would be dispatched to you. The setup or installation process of the base unit and other constituents of the system are not difficult to organize. You can plug the base unit into an electrical outlet and link it up with a telephone jack. As soon as you have connected every wiring system required for the unit, you can press on the help button to start connecting the device to the monitoring center to check if everything is functioning well.
You will deliberate on and arrange a care system with Medical Care Alert team. While filling your profile information, you can equally include information like how you want the monitoring center to serve you in different situations. You can stipulate if you’d love the operator to stay on the line until emergency services visit your home or if you want the operators to inform your loved one first or a friend before calling the emergency services.
During the sign-up process, you will be required to include the name, address and phone number of the person utilizing the system. The whole paperwork is commonly dispatched together with your chosen system during the shipping process.
Features and Technology
AT&T Wireless Cellular Coverage
The mobile medical alert button comes with AT&T wireless coverage which you can access in fifty states. It works fine without having to grab your cell phone.
Multiple Location Services
When there is a need to find your location fast in moments of emergency, the mobile pendants make use of GPS, Wi-Fi, and cellular signals to discover your precise location.
AutoFALL Technology
If you subscribe to the AutoFALL feature, the medical alert button can decide if you had a fall and link you up to the medical monitoring center. With this feature, you don’t need to use the push button.
SMS Notifications to Contacts
If ever you need help from an EMT and help you, text messages will be sent to your chosen contacts to update them on the latest happenings.
Ease of Use
The only thing you are required to do with the Medical Care Alert system is to plug it in, connect suitable wires and start off the product activation process. The medical alert button is in a convenient location to make it easily accessible when you need to press it. Besides activating the unit with only one button push makes it easy to get the activation without messing things up.
Customer Service
The moment you sign up with the company, you can be sure to receive dedicated assistance from the Medical Care Alert personnel. You build your personal profile which would come as a handy base to get information about you during the moments of emergency.
As soon as your alert arrives at the emergency care unit, the emergency response team member would press your alert button to gain information about you to ensure you are provided with the best suitable type of care. Also, while providing your profile information, you’d be required to set up an emergency list of individuals to be contacted in moments when a medical alert response is essential.
Medical Care Alert will send a text message to the people you included their name on your list or call them to ensure you a timely response from individuals who can help you. If your situation requires a visit to the emergency medical professionals, they will have your medical data handy from the information you entered when you signed up.
Also some of the information you can provide to them is the code to your lockbox should it be essential for someone to access your home. All the operators that take your alert are all MT/EMD-certified.
Subscription Plans and refund policy
The cost of the varying plans of Medical Care Alert systems just differ with 10 dollars and ranges from 29.95 dollars for the cheapest option to 39.95 dollars for the most costly option. You are free to try any of the subscription plans free for 14 days at no cost to you.
For any device option you choose, as a new subscriber, you can decide to pay either annually, semi-annually, or quarterly. Paying annual subscription would commonly cost a bit less each month. If you choose to opt-out from your subscribed package, you would be given a professionally-rated refund all your prepaid months.
As a new subscriber, you are not allowed to pay for the monthly subscription. You need to sign up for a subscription plan, the month-to-month payment is only allowed after your initial subscription time has elapsed. If you then choose to be paying month after month, your subscription charge is equal to that of the quarterly plan.
If you no longer want to use Medical Care Alert services, there are two things you can do. If you are canceling the subscription within the first 14 days, you will get your full refund minus the shipping cost of the device. Again, if you return only part of the equipment, other deductions should be made from the entire amount. On the other hand, if you never connect or activate the system, you’ll be charged an extra 50 dollars charge.
If you are after getting a refund after the first 14 days have passed, you would get a deduction for the cost of the 14 days and a prorated reimbursement depending on the unused part of the subscription.
If you opt-out from your subscription before the product shipment, the entire money you paid for subscription would be refunded to you together with any shipping cost you paid. If you fail to accept the product when it is being delivered, you pay for shipping costs and 50 dollars charge restocking.
If however, the product is damaged when you return it, you don’t get a refund at all. In such a situation, you will be charged the device fee of 350 dollars and you’d then have to let go of your entire subscription fee.
Medical Care Alert subscription Plans and Pricing structure
Medical Care Alert provides users with an in-home risk-free trial service without requiring them to make a long term commitment. Subscribers are not required to pay for subscription fees and urgency shipping fees.
Medical Care Alert instead provides users with a subscription-based sign-up process without making them pay any hidden charge. This implies that you’ll pay only the subscription fee without paying for the cost of the monitoring device, system setup and much more. Medical Care Alert provides both in-home and mobile equipment. Individuals who want in-home coverage can choose from any of these three options: Home System, Home-3G system and Home and Yard system.
These three systems offered by the medical Care Alert are explained below:
1. The Home Medical Alert System
The home medical Alert system offers cover for the subscriber’s entire home. This means the person is covered if anything should happen when he or she moves about round his house. The base unit offers you a two-way speakerphone to connect to the monitoring center.
So you can speak to them through it and they can respond back to you through the system. The medical alert pendant ensures you are safe when you experience a medical emergency.
The features that get with this included in this subscription plan include:
- Two-way base station with entire home coverage and an inbuilt powerful speakerphone
- 1,000-foot coverage range
- Landline phone jack: Works with your Telephone land-line
- Two waterproof pendant alert buttons
- Needs help button
When you choose a semi-yearly subscription plan, you get extra help button bonus for spouse monitoring. If you make an annual subscription, you get two help button devices together with a free key lockbox. If you make a monthly subscription, you’d be required to pay the shipping cost whereas the shipping cost is eliminated for individuals who pay for both semi-annual and annual shipping.
This subscription plan is the best choice for the senior who frequently stays around the house and those who have mobility issues that they rarely leave their homes.
The 2-way speakerphone comes with a 1000-foot coverage range. It operates with a modem or a landline phone jack and also a cellular system but that is an optional choice. With the alert button being moisture resistant, you can keep it in the shower to ensure you quickly get help if you slip or fall.
Pricing
The HOME system is the least expensive option among all the subscription plans offered by the Medical Care Alert. The charge is 29.95 dollars every month but you get discounts when you make bulk subscriptions like for quarterly, semi-annually and annually projects.
The Home Medical Alert system subscription rate is 27.45 dollars monthly if you want to pay for a quarterly subscription and the charge comes to 89.85 dollars. The annual subscription charge is 329.40 dollars. You can get the fall detection feature for 10 dollars monthly.
Equipment Information
The HOME system is a landline-based in-home unit. The device comes with a base station that covers a 1,000 feet range and a battery system with a 72-hours lifespan, with two help buttons you can wear. The help button is moisture resistant and rain-proof. So, you can use this as a pendant or wristband. There is no cellular selection for this unit. Therefore, it is only suitable for individuals who make use of land phones in their homes.
2. HOME-3G System
The Home -3G system is for individuals who want basic coverage of the in-home system, but they don’t have a landline. It provides subscribers with the same features that come with the HOME device based on a landline but this time it is based on AT&T instead.
It costs a little more than the landline system but the additional cost is due to the monthly charge for the cellular connection. When you subscribe to the HOME-3G system, you equally have the choice of integrating a fall protection feature at the rate of 10 dollars every month.
Pricing structure
The monthly subscription charge for this system is roughly 34.95 dollars monthly. You can either subscribe for a monthly plan or go for quarterly, semi-annual and annual plans. When you pay for the yearly plan, you save 3 dollars monthly from subscription compared to the other subscription options. While it doesn’t come with a call detection feature by default, you can include it for a monthly charge of 10 dollars every month.
Equipment Information
The HOME-3G is an in-home system with a cellular connection. The system comes with an in-home base station and cellular connectivity and doesn’t require linkage to the landline. It comes with one waterproof wearable help button and a base station with a coverage rage of 1,000 feet. The battery backup system has a lifespan of 72-hours.
3. Home & Yard Medical Alert System
The HOME & YARD System is suitable for individuals living in larger homes and those who like to spend some time in their gardens, outdoors or take a walk to their mailbox and back. The pendant that comes with this system features a two-way voice system. Therefore, you can speak through the pendant and also respond to calls from the other end through the pendant. The pendant system is water-resistant and has a coverage range of 600 feet from the in-home base.
What is included when you purchase this system are:
- The Base station
- two-way voice pendant system which is very helpful for individuals who love gardening or going to neighbors next door.
- 600-foot pendant coverage with a speakerphone for making and answering incoming calls
This system is related to the home alert system but this unit comes with an additional feature of a two-way speaker pendant and the emergency button.
So, if you have any emergency in other parts of the home aside from the in-home space where you’d normally hear the speakerphone from the base unit, you can answer the call or respond to the emergency monitoring center with the speakerphone built into the pendant itself to communicate with the emergency center.
When you make a semi-annual subscription, you’ll get free shipping and when you pay for an annual subscription, you unlock one free month discount.
Semi-annual option brings in free shipping and the annual payment option unlocks a free month offer.
You can put on your home and yard alert system like a necklace, a belt clip or use it as a wrist wearable device. You can equally pick up your home phone calls through the medical alert button of the Home and yard alert system.
Pricing
The monthly subscription cost for the HOME & YARD system is 34.95 dollars. However, when you subscribe annually, the monthly cost comes down to 32.04 dollars every month and 384.48 dollars annually. The quarterly rate is or 104.85 dollars. There is no Fall detection subscription option for this plan.
Equipment Information
HOME & YARD is an in-home system that comes with a base station and a movable device. The movable device features an inbuilt two-way speakerphone and personal help button. This provides the subscriber with coverage even while outdoor either in the garden or walking to and from the mailbox.
This is not a mobile system. So, to ensure coverage, you need to stay within 600 feet from the in-home base station. Nonetheless, with the two-way speaker function, you can speak to operators of the monitoring center using the pendant without using the phone just the way you’d do with the in-house base station.
4. Home & Away Medical Alert System
The next subscription type is the Home and Away Medical Alert System. The monthly subscription costs 36.62 dollars every month and 239.70 dollars if you pay every quarter. For an annual subscription, the rate is 439.4 dollars.
This home and away system is suitable for individuals who frequently move far away from their home and require protection while they travel. The mobile medical alert system makes use of AT&T cellular connection which ensures you are well-covered anywhere you go within the country.
Also, the GPS location service that comes with the unit means that if you have any emergency while away from home, the emergency response center staff can track your location. It equally comes with a GPS location services help emergency responders find you if you have an emergency away from home.
Besides, it serves as a waterproof pendant and can be used in your shower effectively. You can also communicate with the monitoring center team while you are away from home and from the base of the unit.
While the device does not come with the automated fall detection system, you can integrate this option into your device at an extra cost of 10 dollars every month. You can add automatic fall detection with a 10 dollar per month fee.
The basic features of the home and away system are:
- The cellular connection that got you covered all through the entire US states and location.
- AT&T wireless connection for mobility. It does not require a landline
- GPS system for location tracking
- Charging base station and home button
The GPS track and find device is entirely wireless-enabled and comes with a two-way connection for to and fro communication with the emergency call center. It makes it easy to locate where you are during an emergency. The help buttons feature alternative options which can either come as the wrist button or neck pendant. The help button links up with your mobile GPS device when you are out and about. This mobile device is basically a convenient base station to use when you are away from home.
When you pay for an annual subscription plan, you get a bonus one month free and free shipping. It is ultralight and with the weight below two ounces, you will rarely observe you have any extra device with you. The battery lifespan is 36 hours and for a fully charged battery, you need to charge it overnight.
It’s waterproof and offers you a versatile usage option. If you or a senior in your family circle requires a mobile alert and tracking system that would work outside your home, your best option is to opt for any of the two mobile option offered by Medical Care Alert which includes the following:
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The Home And Away Elite
The monthly subscription cost for the Home And Away Elite is 39.95 dollars. However, when you pay for an annual subscription plan, the cost comes down to 36.62 dollars monthly. Apart from the shipping costs for individuals who subscribe for monthly and quarterly plans, uses are not required to pay any one-time fee. If you want a fall detection feature, you can integrate it into your plan at the rate of 10 dollars monthly.
The HOME & AWAY ELITE System provides you with nationwide coverage anywhere you are in the US. Although it costs more than the in-home systems, the extra cost is to cover extra features like GPS network, AT&T cellular network, and two-way voice message which is lacking in the home system.
Equipment Information
HOME & AWAY ELITE is a comprehensive mobile alert system package that utilizes AT&T cellular service. Therefore, it functions around the nation just like any cellular phone network. It equally comes with GPS location services and an inbuilt two-way speaker. It equally features a personal help button. The battery life of the HOME & AWAY ELITE is 36 hours. It is moisture-proof and can work while in the shower.
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HOME & AWAY PRIMO
The subscription cost for the HOME & AWAY PRIMO is 39.95 dollars every month. However, if you choose to you can equally subscribe for a monthly, quarterly, and semi-annual plan. When you pay for the yearly plan, you get a few dollars less from the charge you’d normally pay with monthly subscriptions. This subscription plan does not come with a fall detection feature.
The HOME & AWAY PRIMO device looks very much like the ELITE mobile device, and the cost of the two pieces of equipment are the same. Their primary difference is that the PRIMO model comes with a more extended battery life compared to the ELITE model. It equally has advanced location services with Wi-Fi connectivity included. Besides being used to discover your location moments of emergencies, you can equally utilize the location feature to find out where your unit is if you misplace it.
Equipment information
HOME & AWAY PRIMO is a second all-inclusive mobile device. The key variation that you’d found with the two devices is the upgraded tracking feature in this model. It comes with both GPS and WiFi connectivity, and features the Track and Find feature which allows the caregivers to verify where the location of the user’s device.
The track and find feature is lacking in the HOME & AWAY ELITE device. The Home and Away Primo also features a long-lasting battery life of roughly four days. But if you want a device with fall detection, you should go for the HOME & AWAY ELITE as the feature is lacking in HOME AND AWAY ELITE.
Starting Costs and Contracts
Medical Care Alert charges no activation fee or installation fee. Also, you don’t need to pay for the device. However, customers are charged a one-time shipping fee of 12 dollars. Individuals who go for semi-annual or annual subscription options are offered free USPS priority shipping.
Subscribers are not bound to any long-term contracts. They are free to cancel their subscription anytime at no cost. When you return your device, you receive a prorated repayment for any unused prior payments you made. Subscribers equally get a 14-day free trial window to try their product and if they are dissatisfied, they get their full refund.
Extra Features for Caregiver
HOME & AWAY PRIMO Track & Find
When you subscribe to the HOME & AWAY PRIMO, you gain access to the Track & Find online platform where caregivers and loved ones of the subscriber can log in and track what their loved ones are doing and where they are.
The online portal or platform traces the map of the location of the device and where the device traveled to in the recent past. It can reassure caregivers or the safety of their carer and as equally be invaluable for locating the location of the senior especially if he or she tends to wander a lot.
Extra Features Offered by Medical Care Alert
Besides the fall detection feature which you can integrate into some of the alert systems models for a 10 dollar charge every month, Medical Care Alert provides users with other additional features which include the following:
Lockbox
When you pay for an annual subscription charge, Medical Care Alert adds a lockbox into your package for free. You equally get it when you pay for specific devices or pay for quarterly or semi-annual subscriptions. For plans or products that don’t include a lockbox, you can purchase it separately for 29.95 dollars one-time payment.
This convenient piece of equipment keeps your house spare keys safely. So, when you aren’t able to answer the door in moments of emergencies, it makes it easy for your caregivers, loved ones or medical emergency agents to open your home and come to your rescue. Lockboxes makes it easier and faster for EMS to offer you help.
Wall Mounted Button
If you buy the HOME or HOME-3G service models, it gives you a chance to substitute one of your two pendants with the wall-mounted alert button. You can place the wall-mounted button around your home in high-risk locations such as the bathroom or close to the stairs which place that are mostly liable for falls.
The wall-mounted button comes with a coverage of 1,000 feet from the base station. If you decide to keep the two pendants that come with your system and equally want the wall-mounted button, then you’d pay 29.95 dollars for the button. These buttons can offer you additional contact options to communicate with the emergency monitoring center.
Extra Help Buttons/Pendants
If you subscribe to a HOME, HOME-3G, or HOME & AWAY system, you may want to buy an additional wearable help button or voice pendant. It could either be for you, your partner, spouse or other members of the family. You don’t get charged extra monitoring fee for the second person.
Extra in-home wearable help buttons cost 29.95 dollars while the extra pendants with fall detection features cost 60 dollars.
For subscribers of the Home And Yard System, they can purchase the voice pendant at the rate of 60 dollars. A second wearable device option for the mobile HOME & AWAY systems is not supported.
Bedtime Buddy
Bedtime buddy is an extra feature that is available to individuals who subscribe to the Home & Away package. This is an additional medical alert button and a charging station for your all-inclusive pendant. This offers you extra protection when you are charging your Home & Away device.
The Monitoring and Cellular Provider of Medical Care Alert
The monitoring centers of Medical Care Alert are located in two US cities- New York and California. The staff is all certified EMT/EMD experts. The support language is English and Spanish. Spanish-speaking certified staff are on the ground all the time to provide emergency help to subscribers when needed.
There are equally experts that attend to the need of the deaf or individuals with hearing issues. The training program for their staff is licensed by the Security Industry Association. Medical Care Alert utilizes the AT&T wireless cellular network to link up their subscribers with the monitoring center and their device can be utilized in different parts of the world.
Pros
- It is a Family-owned business
- Premium customer service experience
- Risk-free trial
- No long-term contracts
- The mobile unit is a lightweight mobile
- Emergency care centers are handled by EMT certified operators
- You can easily utilize home and Home & Yard alert devices while away on vacation.
- You get free lockbox when you pay for annual subscription plans
- Sufficient coverage for the elderly who like to spend some time outside their home with their mobile units.
- Two-way voice pendant alert models
- Free lockbox with yearly subscription plans
- No long-term contract, subscription-based with a money-back guarantee
Cons
- A bit costly compared to related brands
- Very few device options
- Lack of mobile apps
- Text alerts are not supported
- Extra non-compulsory features are a bit expensive
- Not all device models come with Fall detection features
- No activity movement tracker or similar features
- You can get some features only when you subscribe for annual plans
Reasons to choose Medical Care monitoring services of Medical Care Alert
Medical Care Alert is popular for its superb and unequaled premium monitoring centers. While competitors train the agents in the call centers, all staff of the Medical Care Alert system is holders of EMT/EMD license. What this implies is that staff are highly skilled and experienced in emergency response systems and they can transfer their knowledge and expertise to the customers of the center in moments of need.
When the subscribers call the monitoring center, the operators contact the person’s preferred family member so they are constantly updated about the state of affairs of their loved ones. The Medical Care alert system is the best way to go if you want to get EMT/EMD Certified quality Monitoring services.
Who Should Consider Medical Care Alert
Seniors Who Enjoy Gardening
HOME & YARD is a unique system specifically designed for seniors who spend time outdoors gardening, relaxing on their porch, or getting the mail. It is different than a mobile system, which uses a cellular connection and is designed for more active seniors. HOME & YARD allows seniors who may not spend much time traveling or running errands outside the home, but who do enjoy spending time outdoors, to get the coverage they need from an in-home system.
The wearable help button with a two-way speaker means that users can communicate with the monitoring center directly through that device rather than the base station, so users are protected while outdoors when their voices may not carry to the base station.
Seniors Who Travel
HOME and HOME & YARD systems feature easy installation – users simply need to plug the base station in. That means that seniors can bring them on vacation and easily install them in their hotel or vacation home, so long as the room has a landline phone jack. Medical Care Alert simply asks that users inform the monitoring center that they are traveling and provide their updated address.
Additionally, both of the mobile HOME & AWAY devices use cellular signals to connect to the monitoring center and work anywhere with a cellular connection, so users are covered when they travel.
Seniors with a Medical Condition
Medical Care Alert devices are monitored completely by operators with EMT/EMD certification. For seniors with a medical condition that may require them to regularly use their device, having someone with this experience on the other line can provide peace of mind for the user and their loved ones. Since users’ preferred contacts receive an SMS alert whenever emergency services are dispatched following a call to the monitoring center, they can stay informed about their loved one’s health without frequently worrying or feeling like they need to constantly check-in.
Summary
While Medical Care Alert provides medical emergency devices that are moderately priced and which come at mid-range prices, they all come with a fantastic collection of features. Their products are not especially pioneering, but they are good quality and offer users with the basic functionalities they require in a medical care alert system and equally offer some extra features at minimal extra charges.
FAQS
Where is the call center of the Medical Care alert located?
The two call centers of Medical Care Alert are located in the US. While one is located in central New York State and the other is in Corona, California. The two centers have high-tech backup systems to keep them always functional even in moments of power failures and other unanticipated events.
Can the medical care alert system work without a telephone landline?
While a telephone landline is required by some base units, many options work without the telephone landline like the Home and Away system of the Medical Care Alert system.
Do I need to sign a long term contract to use the service?
You don’t need a long term contract to use the service. You can cancel your subscription anytime without any charge. All you pay for is your preferred payment plan.
Does Medical Care Alert charge installation costs for the system?
The system is simple to use. The customers install the device themselves by following the required instructions. The setup process is only a matter of minutes.
What payment options are accessible?
You can subscribe to the company’s medical alert through major credit cards, debit cards, and checks through automatic withdrawal.
Can I alter my data after ordering the system?
You can change your data or update it any time you desire without any extra charge.
Is the medical care alert systems wearable help button devices moisture-proof?
Yes, the wearable model of the Medical Care Alert system is moisture resistant but the model from Medical Guardian is not moisture resistant. However, it can tolerate the sprinkles of water.
Medical Guardian Call Center overview
The medical Guardian call Center has 24 hours services a day, 7 days a week and 365 days a year. The company has 911-certified employees who are skilled and knowledgeable to offer their customers the help they require during emergency situations. The subscribers can equally call for a non-emergency situation when their situation does not necessitate the use of an ambulance.
In situations like that, the emergency call center agents will contact the family members or friends of the elderly person. The call center of the Medical Guardian is located in Philadelphia. The emergency help is accessible in two hundred languages spoken at the center
Medical Care Alert Center overview
The Medical Care Alert service is offered by American Response Technologies Company, a family-owned business with headquarters in Michigan, US. They are devoted to offering subscribers high-quality medical alert monitoring services.
Their medical alert and monitoring device is produced by Bosch. An interesting fact about the company is that they make use of the medical alert system to monitor members of their family.
To contact their customer care service, you can email- [email protected] or Phone: 1-877-913-3680. With two different call centers based in the US, they always have EMT certified agents on the ground to take care of any emergency situation.
Besides the call center agents being certified professionals, the call centers are equally certified by Underwriter Laboratories and New York Fire Department.
Conclusion
The Medical Care Alert is a better option if you want affordable medical alert systems with flexible subscription options. The units from this brand are equally reliable but more user-friendly compared to the Medical Guardian systems.
The Medical Care Alert equipment is produced by Bosch. It is backed by a family-owned company and comes as a handy help for seniors and individuals with health issues who may need real-time medical attention.
The brand has two call centers located in the US with EMT licensed agents to help in moments of emergencies. Besides being subscription-based, you get a lot more additional features at a minimal fee. Also, the alert system is entirely Wireless with the AT&T wireless network.
It is a great option for the elderly person who needs medical monitoring but who also enjoys traveling leaving the yard to visit the neighbors. In conclusion, the Medical Care alert offers users flexible subscription and service options to suit your different needs while at the same time featuring an affordable pricing structure.
Besides, it offers free souse monitoring. Medical Guardian is on top of the ladder among peers when it comes to high-quality and affordable medical alert systems that come with the speedy response time. If you want a high-quality product with a reliable service, then go and grab one of the brand’s models.
While the Medical Care Alert systems are fantastic, the Medical Guardian alert systems cover a more extensive line of an in-home medical alert system and have a smartwatch line of medical alert systems which is revolutionary. In fact, it is one of the few companies in the industry that offer related solutions.
Overall, both Medical Guardian and Medical Care Alert systems provide you with high-quality, reliable and user-friendly medical alert systems with a lot of practical features that ensure your safety both in-home and while on-the-go. The two brands provide expert monitoring service and lifetime warranties their entire equipment line.
Both services have equally attained A+ rating with the Better Business Bureau and work tirelessly to provide the best services to subscribers while maintaining the industry standard.
Therefore, your final choice will depend on your peculiar needs with regard to pricing structure and mobility needs.